A :We have been committed to providing high-quality after-sales service and assurance for the products sold by BigXwell. We will provide a one-year warranty for solar covers. You can rest assured that we have always maintained strict requirements for BigXwell solar pool covers. The most feedback we received during our 5-year operation was that our product was still in normal use during the second and third summers. If you have any questions after receiving the product, please feel free to contact us and we will give you a satisfactory answer.

A:Due to transportation problems, our goods cannot reach the overseas warehouse in time, and a large part of the size of the products cannot be replenished in time! BigXwell is very sad that we cannot reach you in time! We will update the inventory one after another, please stay tuned.
Thank you for your support and companionship to BigXwell all the way, we will continue to work hard to provide our customers with quality services!

A:We understand that you are looking for a solar pool cover that matches your pool. Other sizes are currently in the development and testing stage. As we prioritize quality, we will not release unverified sizes to the market to avoid negative experiences. Therefore, we apologize and hope that you can understand our persistence and emphasis on quality. Once the development is completed and rigorously tested, we will inform you of the relevant information in a timely manner. Thank you for your understanding and support!

A:We are pleased to provide you with service. The white plaid grommets are intended for use with pool cover reel that require holes to be punched, or for holding the rope through the cover after punching without damaging the cover itself. If you use the cover normally without any other modifications, then you do not need to use this accessory. Considering that there are many pool covers on the market that need to be used in conjunction with the pool cover reel, BigXwell has added these white plaid grommets for the convenience of users.

Thank you for your understanding and continuous support to BigXwell. Wishing you a wonderful day!